GTC

General Terms and Conditions of Business of derkaffee




The general terms of conditions of business are basis for a fair relation with our customer. When placing an order, the customer agrees to the terms of conditions. We do everything to serve our customers to their full satisfaction.

Limits

Our supply and service of www.derkaffee.ch and www.derkaffeeshop.ch is addressed to friends of fine coffee in Switzerland and Lichtenstein. Shipments abroad require previous agreement.


Prices
For Switzerland: All prices are per item and in Swiss francs, indluding VAT and delivery costs (from a quantity up to 35.- francs) – otherwise there is an extra charge of 10.- francs. Changements of prices or time-limited actions are possible at any time and without announcement.
Foreign countries: see terms and conditions www.derkaffeeshop.ch

 
Payments
Our prices are net, payable within 14 day. Cash discounts are not accepted. Until full payment of the invoice, the goods remain the property of Spezialitätenrösterei derkaffee GmbH. For late payments there may be charged a default interest.Spezialitätenrösterei derkaffee GmbH reserves to charge fines. Orders with a value of more than 100 francs can only be paid in advance or by postcard (e-payment) or Paypal.

Processing or orders

After receiving the electronic incoming orders we check the order. Any possible changes will be communicated by telephone or electronic means within five working days.



Costs for delivery or packaging

At the moment we only deliver our goods inbetween Switzerland, Germany and Lichtenstein. For shipping goods to other countries please contact us in advance. The delivery is to recipients who pay the bill or to an address that they have selected themselves.

The goods are shipped by post or we deliver them to our customers. The delivery by post economy is included in our prices. Any priority or express costs are added extra.

Delivery
The shipping of the goods is according to our roasting plan and is mentioned with each product.

General availability

A part of our product range is subject to a constant change and may therefore change regularly. We do not guarantee a complete and constant availability or our offer in www.derkaffee.ch or www.derkaffeeshop.ch



Complaints

The goods must be examined immediately after receipt. After the end of five days the delivery shell be deemed approved. We do refund or replace goods if they have been stored improperly.



Privacy
Personal customer data is treated confidentially according with data protection legislation and won’t be neither passed on to third parties nor sold. Sensitive data including information on electronic payment will be sent encrypted to check authorization. Data is only acquired when necessary for placing orders and if customers order regularly (to make online ordering easier).

Liability

Spezialitätenrösterei derkaffee GmbH does not assume liability if the goods can’t be delivered to the mentioned address or if the goods are delivered late due to wrongly declared addresses, absence of the recipient, problems at customs (export) or events due to force majeure.

Spezialitätenrösterei derkaffee GmbH does not assume liability for damage caused by viruses due to access to our web site or exchanging mails.




Legal notice

The content of the homepage www.derkaffee.ch as well as www.derkaffeeshop.ch is protected by copyright unless there is a different note. The content my not be widespread, published, changed, used, mailed or used for public commercial purposes without written permission. Spezialitätenrösterei derkaffee GmbH can not guarantee or assume liability for the accuracy or completeness of their homepage and closes liability for incomplete or faulty content.



Place of jurisdiction
Our business is exclusively based on Swiss law. Place of jurisdiction is Wynigen.


Wynigen 14.11.2012



NEWS
09. May 2018 17:36

19. Mar 2018 19:40


VERANSTALTUNGEN

Saturday, 11. Aug 2018


Spezialitätenrösterei derkaffee GmbH
Dorf 8
3474 Rüedisbach
Tel: +41 (0)34 415 20 50
© Copyright by Daniel Sutter und Christine Schürch Rüedisbach