General Terms and Conditions of Business of derkaffee
general terms of conditions of business are basis for a fair relation with our
customer. When placing an order, the customer agrees to the terms of
conditions. We do everything to serve our customers to their full satisfaction.
supply and service of www.derkaffee.ch and www.derkaffeeshop.ch is addressed to friends of fine
coffee in Switzerland and Lichtenstein. Shipments
abroad require previous agreement.
For Switzerland: All
prices are per item and in Swiss francs, indluding VAT and delivery costs (from
a quantity up to 35.- francs) – otherwise there is an extra charge of 10.-
francs. Changements of prices or time-limited actions are possible at any time
and without announcement. Foreign countries: see terms and conditions www.derkaffeeshop.ch
prices are net, payable within 14 day. Cash discounts are not accepted. Until
full payment of the invoice, the goods remain the property of Spezialitätenrösterei derkaffee GmbH. For late payments there may be charged a default interest.Spezialitätenrösterei derkaffee GmbH reserves to charge fines. Orders with a value of more than 100 francs can only
be paid in advance or by postcard (e-payment) or Paypal.
Processing or orders
After receiving the electronic incoming orders we
check the order. Any possible changes will be communicated by telephone or
electronic means within five working days.
Costs for delivery or packaging
At the moment we only deliver our goods inbetween Switzerland, Germany and
Lichtenstein. For shipping goods to other countries please contact us in
advance. The delivery is to recipients who pay the bill or to an address that
they have selected themselves.
The goods are shipped by
post or we deliver them to our customers. The delivery by post economy is
included in our prices. Any priority or express costs are added extra.
shipping of the goods is according to our roasting plan and is mentioned with
A part of our product range is subject to a constant
change and may therefore change regularly. We do not guarantee a complete and
constant availability or our offer in www.derkaffee.ch or www.derkaffeeshop.ch
must be examined immediately after receipt. After the
end of five days the delivery shell be deemed approved. We do refund or replace
goods if they have been stored improperly.
customer data is treated confidentially according with data protection legislation
and won’t be neither passed on to third parties nor sold. Sensitive data
including information on electronic payment will be sent encrypted to check
authorization. Data is only acquired when necessary for placing orders and if
customers order regularly (to make online ordering easier).
Spezialitätenrösterei derkaffee GmbH does not assume liability if the
goods can’t be delivered to the mentioned address or if the goods are delivered
late due to wrongly declared addresses, absence of the recipient, problems at
customs (export) or events due to force majeure.
Spezialitätenrösterei derkaffee GmbH does not assume liability for
damage caused by viruses due to access to our web site or exchanging mails.
The content of the homepage www.derkaffee.ch
as well as www.derkaffeeshop.ch
is protected by copyright unless there is a different note. The content my not
be widespread, published, changed, used, mailed or used for public commercial
purposes without written permission. Spezialitätenrösterei derkaffee GmbH can not guarantee or
assume liability for the accuracy or completeness of their homepage and closes
liability for incomplete or faulty content.
Place of jurisdiction
business is exclusively based on Swiss law. Place of jurisdiction is Wynigen.